An investigation found that Tarion rewarded senior management for minimizing financial aid paid to homeowners.
Read the Auditor General’s finding →Special Audit, 2019, p. 9
The Auditor General uncovered the incentive. Today, as Tarion faces financial pressures, homeowners are again reporting potential misconduct.
Tarion’s executives could earn bonuses of 30% to 60% of their salaries for keeping a lid on payouts to homeowners.
Homeowners who challenged a decision faced a costly appeal. Between 2014 and 2018, about 80% of those appeals were settled by Tarion before the full hearing.3
Leaving homeowners to shoulder the cost, time and stress of an appeal.
As Ontario’s housing market slumped, Tarion’s fee receipts fell 39% in 2025, and it reported a $9.4 million deficit.
Tarion is funded by the fees builders pay to enrol each new home. As the housing market slumped, fewer new homes were enrolled, and less fee money came in.5
Tarion 2025 Annual Report: management’s discussion5 and audited financial statements4
Homeowners are again reporting potential misconduct.
- Claims processes drawn out for years
- Material evidence omitted or ignored
- Claim denials upheld despite contradictory evidence
The Tarion Accountability Project gathers and documents evidence from Ontario homeowners to support investigations, public reporting and legal action against Tarion, including class actions.
For journalists, lawyers and regulators.
Investigating Tarion, or representing homeowners? Request access to homeowner accounts and the evidence behind them.
Contact us →